Platform Maintenance 3.14.14

Please be advised that the InfraWare 360 platform will undergo maintenance on Saturday (3/15/2014) night between 11:00 pm and 2:00 am Sunday morning EDT.

During the maintenance window users may experience brief periods of interruption as key components of the platform are being upgraded. We are expecting 2 short periods (under 1 minute) of service interruption to take place during this window.

Telephone dictation will continue to operate normally through the maintenance window.

ITC v6.1.6.2 Released

We are excited to announce that ITC Gen 6 (v6.1.6.2) was released today (2/28/2014). The ITC update is available for anyone who would like to manually update their ITC, and will be distributed via auto-update in the near future.  Please open a ticket with Support if you have any questions regarding these changes.

ITC Gen 6 (v6.1.6.2)

• Improved download process for large audio files.
• More resilient upload process.
• Correct issue that was causing user dictionary entries to not be observed after using Normals or Quick Text.
• Improved performance logging.
• Various minor bug fixes.
• New shortcut keys on various forms.
• Editor Screen : (Ctrl + N) Return focus from Function Panel to document.
• Main & Editor Screen : (Ctrl + F12) Change MT Status
• Editor Screen : (Ctrl + Alt + +) Increase Zoom
• Editor Screen : (Ctrl + Alt + -) Decrease Zoom
• ADT Screen : (Ctrl + N) Move to next section
• ADT Screen : (Ctrl + D) Toggle checkbox for date field
• ADT Screen : (Ctrl + M) Select Male Gender
• ADT Screen : (Ctrl + F) Select Female Gender
• ADT Screen : (Ctrl + U) Select Unknown Gender

Platform Maintenance 2.21.14

Please be advised that the InfraWare 360 platform will undergo maintenance on Saturday (2/22/2014) night between 11:00 pm and 5:00 am Sunday morning EST.

During the maintenance window users may experience periods of interruption as key components of the platform are being upgraded.  We are expecting 3 short periods (under 10 minutes) of service interruption to take place during this window.

Telephone dictation will continue to operate normally through the maintenance window.

Platform Maintenance 2.3.14

Please be advised that the InfraWare 360 platform will undergo maintenance on Saturday (2/8/2014) night between 11:59 pm and 2:00 am Sunday morning EST.

During the maintenance window, users may experience periods of interruption as key components of the platform are being upgraded.

Telephone dictation will continue to operate normally through the maintenance window.

IMC Updates and ITC v6.1.4.1 Released

We are excited to announce the following Gen 6 IMC and ITC updates, which were published on Thursday (12/12/2013) evening. The ITC update is available for anyone who would like to manually update their ITC, and will be distributed via auto-update in the near future.  Please open a ticket with Support if you have any questions regarding these changes.

IMC Gen 6

• Added ability to remove addendums (KB).
• Added prompt to enter a reason for downloading a job or recording (KB).

ITC Gen 6

• Reduced memory footprint.
• Faster access to servers for transactions (downloading jobs, address books, etc).
• Added ITC User Setting to automatically open next job.
• ITC will now store last audio and text position when saving a job.
• Corrected bug that would occasionally display hidden template fields during spell check
• Corrected bug that would occasionally not prompt to save document after spell check change.
• Added Assigned To Me search option.
• Various minor bug fixes.

Platform Maintenance 12.4.13

Please be advised that the InfraWare 360 platform will undergo planned maintenance downtime on Saturday, December 7, 2013 beginning at 11:59pm EST for up to two hours.

We're installing a new Internet load balancer as part of the Gen 6 update that will accelerate access to platform servers. (File download times will become up to 10 times as fast.) Telephone dictation will be up during the maintenance window and access to those jobs will begin after the window closes. It is recommended that transcriptionists who need to work during this window be setup to download extra jobs prior to the window's start time. They will be able to mark jobs complete when the window closes.

Thanks for your patience as we improve the platform!

ITC Gen 6 v6.1.2.5 Released

ITC Gen 6 v6.1.2.5 has been released.  This update is available for anyone who would like to manually update their ITC and will be distributed via auto-update in the near future.  Please contact support if you have any questions.

Changes

• Added ITC User Setting to automatically open next job.
• ITC will now store last audio and text position when saving a job.
• Corrected bug that would occasionally display hidden template fields during spell check.
• Corrected bug that would occasionally not prompt to save document after spell check change.
• Various minor bug fixes.