InfraWare Management Console (IMC) and EHR Web Portal Updates
InfraWare Management Console (IMC) and EHR Web Portal Updates
- Update 11/01/016: IMC Beta was updated with the following changes/features:
- Recurring Charges/Reductions added to the Facility CRM Page:
The start date must occur some time in the future, and will be
automatically adjusted based on the frequency selected. For example, if
you select 11/6 with a frequency of monthly, we will automatically set
the start date for 11/1.

- First Draft -> Reporting. Added Source as a filtering option to the reports listed below.
- MT Productivity Report
- Editing Proficiency Report
- Discarded Draft Report
- Job Properties Changed
- Billing / Pay Models - Added
ability to set a rate for Secondary Text. This becomes visible when
using the advanced view and must be set up as part of a Template or a
Normal. This feature is being tested internally. Functionality will be
documented in KB articles as beta testing continues:

- Update 11/01/2016: IMC Production (infraware.com/IMC) was updated with the following changes/features which have previously been available only in IMC Beta (beta.infraware.com/IMC):
- CRM Page (KB686) and HR Page (KB687) changes:
- Users will be alerted if they try to navigate away from these pages without saving changes.
- One Time Reductions and Payments added to the HR Page:

- One Time Charges and Reductions added to the Facility CRM Page:

- Source, GL Code, PO Number and Organization options have added to the Profile section of the Facility CRM Page. To create a new Source or Organization select <NEW> from the drop-down menu and type the name.

- Secure eMail Report - Export to Excel option added (KB585):

- QA Scoring - Duration added to job listing (KB263):

- Alerts management (KB123) - Warning messages was added if you make a change and then attempt to navigate away without saving.
- Dictation Properties - Added an FD override option (KB876). Once a First Draft job has been worked, you will see a 'Manage'
link to the right of the FD check box. Clicking it will bring up a
pop up that will allow you to override it, indicate if it should be
considered FD or not for payroll purposes. A comment can also be
entered. Your selections are then recorded in the audit trail.

- First Draft:
- Tuning: Heading Detection Sensitivity (KB567) and Numbered List Sensitivity (KB568) now allow an Administrator to pull the slider all the way to the left to turn them off.

- Authors: This page will
now include the option to select a Facility from the drop-down menu and
will observe Preferred Facilities (KB809).
- First Draft Pay Override (KB876):

- First Draft Job Properties Change Report (KB789): Added option to criteria to only display jobs that had Author, Document Type, or both changed.

- Restart TAT on Addendum: Restart TAT on
Addendum option has been added to the Transcription section on the
Facility Settings page (KB918).

- Dictation Activity Report:
Parameters for this report now include the ability to select multiple
Facilities. Select "Multiple" from the drop-down menu and then click on
the Choose Facilities link to select the Facilities for which you would like to run this report.

- Job Properties:
- When a delivery instruction is retried, the user's name is included in the audit trail entry.
- Bug fix: When modifying multiple jobs at once it is now possible to remove STAT option.
- Alerts management (KB123) - Warning messages was added if you make a change and then attempt to navigate away without saving.
- Document Identification Queue Timeout Rules (KB425)
- Timeout Options to set for a specific Author
- Timeout Options for separate weekend timeout rules
- Automation of the Document Identification Queue (KB902)
- Added Auto Doc ID
Queue setting to define whether or not this process should have the
ability to change the Facility for a job. Default is OFF.
- Account-level Delivery Plans (KB917)
- Billing Report: Added % of STAT jobs and units to the footer for each facility, as well as the report summary (KB518)


- TAT Adjustments: Manage adjustments (set deadline, delay TAT start time, etc). See KB916 for details.

- The word "Payroll" has been changed to "Pay" throughout the IMC.
- Copy User Functionality (KB427):
- When copying a user, a pop up message is display to the admin reminding them to update the various UDFs.

- On the copy screen, the
user level UDFs group will be automatically expanded so that any user
level UDFs will be displayed to the admin.

- Pay Models: The description field has been widened. See KB653.

- QA Scoring: Job duration column has been added to the table that is displayed after a search. See KB263.

- Update 11/01/2016: EHR Web Portal was updated with the following changes/features:
- InfraWare Mobile Report (KB743) has been made available in the EHR Web Portal. This will need to be added by an Administrator under Tab Visibility.
- Promo image was enlarged.