IMC Beta and ITC Updates 03/06/2016

InfraWare Management Console (IMC) 

IMC Beta was updated on 03/06/2016 with the following changes:

• Payroll Report:  New indicator, "**" displays when a duplicated job with a Payroll Model set to Seconds" is used, only visible when needed (i.e., if that situation arises).  The label was also changed to Payroll Model. (KB627)
• Billing / Payroll Models:  When viewing the definition, the form will default to advanced mode if the rates vary or if either revert checkbox is unchecked.  (KB653/KB114)
• Facility CRM page:  New Source field.  Free form text entry. (KB686)
• Author Schedule page is now visible in the IMC (previously only available in the EHR Web Portal).  See KB593 for details.
• Account CRM Page - Data visualization improvements (KB686)
• Security updates (KB884)

InfraWare Transcription Client (ITC)

ITC production version 6.1.15.15 and ITC Beta version 6.1.15.17 include the following changes:

• MT Feedback:  QA Score Category and Score fields will not display if a QA Score was not entered.  See KB306 for details on this feature.
  
• Bug fixes:
• First Draft Move Text:  Improved handling of multiple scenarios.  See KB760 for details on this feature.
• Change Document Type:  On template change, First Draft content will be deleted if "Delete existing content after template change" was selected.  See KB602 for details on this feature.

IMC Beta updated

IMC Beta was updated on 1/13/16 with the following features:

• Payroll Models/Billing Models/QA Models:
  • Per/Unit:  Unit description (Per/Unit) column has been added.
  • FD Revert/FE Revert:  Check mark has been added to the listing to indicate if the Payroll Model Revert option is enabled for First Draft (FD) and Front-end (FE).  See KB447 for more details on this option. 
  • Use:  Use column has been added to indicate whether or not the model is in use by an active MT/QA/Facility. 
    • A Payroll Model is considered in use if an active MT has it set as their default, or is part of their payroll rules. 
    • A Billing Model is considered in use if an active Facility is set it set as either the Default or part of a Tiered Billing plan.
    • If you click the link under the Use column a popup will appear listing the MTs/QAs/Facilities who are using that model.
  • Filter:
    • Payroll Models:  Added a transcriptionist drop list above the Payroll Model table to filter the model list to just those models that are used by the selected MT.  Default is for All, which will show all Payroll Models.
    • Billing Models:  Added a Facility drop list to the billing models page.  Works like the MT drop list on the Payroll model page so that you only see models assigned to the facility. 
      • Preferred Facilities logic does apply, so Admins should initially only see models assigned to their Preferred Facilities.  See KB809 for details on Preferred Facilities.
  • Edit link has been replaced with hyperlinked model names.
  • Sorting on column headings is now available.
• Users page:  SPR column relabled to WFC (WorkFlow Coordinator).  See KB805 for details on WFC.
• QA Specifications:  Added ability to enter QA Specifications for the facility.  Free-form entry, which will be displayed in the ITC and OE on a new tab in the future.  See KB878 for details.
• First Draft Editors page changes:  Access Level and Mask Level columns have been added to indicate access to First Draft:
  • Access Level will display if the MT's active plan allows for TX Only, FD Only, TX and FD.  Because each level in a plan can have its own settings, this is a composite of those levels.  Clicking Access Level will take you to the MT's access rights.  When accessed from the FD Editors page you will also see a 'Back to FD Editors' link displayed at the top and bottom, which will take you back to the FD Editors page.
    • The access level link will be hidden for users who do not have an active plan/level.
    • See KB814 for details on Transcriptionist Access Rights. 
  • Mask Level will display the setting selected for Masks.  Clicking the Mask Level will take you to the MT Settings page and scroll to the Mask section.
    • See KB531 for details.
      
• Requires Detailed Billing:  Requires Detailed Billing check box has been added to the Profile section of the Facility CRM page to indicate if detailed billing is required.  This will be displayed on the Billing Report output if applicable for the Facility on which it is run.  See KB518 for details on the Billing Report.
• Delivery Instructions:  This page is now paged and will default to display Failed instructions. (KB780)
• Transcriptionist Settings: 
• Added an MT drop list at the top of the MT settings page (similar to the HR page).

Please note that some of these features are currently being tested, and are therefore only available in IMC Beta: https://beta.infraware.com/IMC

InfraWare Mobile

InfraWare Mobile for Apple iOS devices will soon be receiving an update with the changes listed below.  For a complete list of changes, please click here.

• Stat switch is available and enabled during recording of dictation
• Proximity sensor detects when the device is held up to the ear during dictation and disables the screen, preventing accidental, unwanted taps
• Schedule view may be sorted in various ways
• Faster uploads
• Bug fixes and many more features 

Platform Maintenance 6.13.15

Please be advised that the InfraWare 360 platform will undergo maintenance on Saturday (6/13/2015) night between 11:59 pm and 2:00 am Sunday morning EDT.

During the maintenance window users may experience brief periods of interruption as key components of the platform are updated. Telephone dictation will continue to operate normally through the maintenance window.

Platform Maintenance 4.11.15

Please be advised that the InfraWare 360 platform will undergo maintenance on Saturday (4/11/2015) night between 11:59 pm and 2:00 am Sunday morning EDT.

During the maintenance window users may experience brief periods of interruption as key components of the platform are updated. Telephone dictation will continue to operate normally through the maintenance window.

Platform Maintenance 3.18.15

Please be advised that the InfraWare 360 platform will undergo maintenance on Saturday (3/21/2015) night between 11:59 pm and 2:00 am Sunday morning EDT.

During the maintenance window users may experience brief periods of interruption as key components of the platform are updated. Telephone dictation will continue to operate normally through the maintenance window.

Platform Maintenance 2.24.15

Please be advised that the InfraWare 360 platform will undergo maintenance on Saturday (2/28/2015) night between 11:59 pm and 2:00 am Sunday morning EST.

During the maintenance window users may experience brief periods of interruption as key components of the platform are updated. Telephone dictation will continue to operate normally through the maintenance window.